Returns Policy

Returns Policy

If you are not completely happy with your purchase, please return it to us for a refund. To qualify for a refund, all items must be returned within 28 days of receiving your order and be in an unworn, unused condition with the original tags attached.

In case, you are not satisfied with the purchased item then you can return it to us as Badass Clothing delivery and return policy gives you 1-14 days of time from receipt where refund, or exchange is available.

Exchanges subject to stock levels at time of picking. If item is not in stock, then store credit / refund will be issued

Please ensure that a completed Returns Form is enclosed in the parcel. If you do not have access to a printer, please include the required information on a piece of paper.

 

Return all unwanted items to:
Badass Clothing, Flaxbourne Farm, Salford Road, Aspley Guise, Milton Keynes, Buckinghamshire, MK17 8HZ.


We recommend that all returns are dispatched using a tracked service. Please retain your Post Office certificate of postage receipt, so that the parcel can be tracked if it goes astray whilst in transit. We endeavour to process all refunds within 7 working days of receipt of your parcel. The refunded amount will be credited back to the payment method used for the order, within 5 days from issue. 

 

Returning a Faulty Item

Regarding a faulty item, please email our returns team info@badassclothing.co.uk with the following details:
Your order number
The billing address under the order
The name of the faulty item
A description of the fault
If we are notified of a defect found on an item within a period of 3 months from the delivery date, you will be offered a replacement item or a credit.

 

Returning an Incorrect Item

In the unlikely event that you receive an incorrect item, please email info@badassclothing.co.uk with a photo of the incorrect item and the following details so that they can quickly rectify this.
Your order number
The billing address under the order
The name of the missing item
The name of the incorrect product received